Telkom customer care **** service

Telkom customer care is the worst these people don’t know what they’re doing they don’t do they’re job properly to the point where I wanted to speak to a supervisor and still no one could make that happen. I paid R449 via EFT on Saturday the 3rd of February only for them to suspend my account and leave me with no internet without communicating. when I call on Monday they tell me the amount will only reflect 24-48 hours when I call on Tuesday around 1pm, I speak to someone who tells me they can see the amount reflecting and that by 8pm that same day I would have internet but still nothing and when I called later that night they tell me the amount is not reflecting so what was the 1 pm guy talking about????? Wednesday I call and call and finally get to speak to a lady at 4pm that tells me the amount is finally reflecting and that I should have internet all I need to do is restart my router. I do that and still no internet I call and not even 1 consultant answers. Today is Thursday I call and call demanding to speak to the supervisor and the consultants I speak end my calls on purpose. When I call again at 5pm a lady tells me the amount is reflecting but I’m still suspended because it should’ve been logged to be unsuspended and this will take another 24 hours before I have internet…. what **** service is this!!!??????

How can I be without internet when I paid the amount due and even sent proof of payment to show this… Telkom customer care is useless these people don’t know what they’re doing they give you the wrong information and when you’re upset they have the nerve to drop the calls or transfer you to that stupid survey of theirs….

I am not impressed at all with Telkom customer care 081180 they suck!!!!!!!

I am very very angry