Telkom Customer Care is their downfall!

I'm really dissapointed in Telkom, I have been logging the same inquiry from January but every time they send it through to the billing department they send through the wrong request! I have emailed and they are ****** I've spoken to over 10 consultants and none of them can assist me, every time I request to speak to a manager they make me wait over 10 minutes! I have 2 contracts with Telkom but they disregard their customers by over charging and never assisting! I have been promised a call back by the manager Nqobile Thusini and she never called back. I have had enough of Telkom treating me bad aswell as the consultants having l disgusting attitudes! I am definitely moving my contracts and I will never recommend Telkom to anyone! They more interested in getting 7 million subscribers by giving cheap contracts and then over charging aswell as giving absolute ****py service!