TELKOM CUSTOMER CARE CENTRE IS THE WORST

TELKOM CUSTOMER SERVISE SUCKS SUCKS SUCKS I HAD A ***** CASE WHICH WAS THEN CLOSED AFTER THE INVESTIGATION.NOW ITS DIFFICULT FOR THEM TO SEND ME THE LETTER WHICH I HAVE BEEN REQUESTING FOR 2 MONTHS.ITS REALY FRUSTRATING HOW THEY TREAT YOU EACH TIME I CALL THEY PROMISE TO SEND IT WITHIN 7-14 DAYS. NOW EACH TIME I CALL TO FOLLOW UP THE AGENT DOES NOT SEEM TO CARE SINCE ITS NOT THEIR CREDIT RECORD RUINED