Telkom Custom service is SHOCKING

<p> Last year October (2015) I moved from ADSL to Fibre optics. Telkom continues to charge me monthly free for an ADSL service ( Home uncap adv ) . My fibre optics package includes 50 GB SoftCap data. I have phoned and opened numerous disputes, I have even been into a store. Each time i am told that this is going to be cancelled and now 9 months later I am still paying for the ADSL Home uncap adv. Surely this should be a simple task - cancel the ADSL service and reimburse me?</p>