TELKOM ****** GIVE ME MY MONEY BACK

I am so frustrated with Telkom. I bought airtime vouchers to the value of R150 through FNB Ebucks on March 19, 2020 (R30 voucher and R120 voucher). The intention was to use the airtime and buy data bundles so my daughter could do her school work at home since she can no longer go to school because of COVID 19. None of the airtime was credited. On 20th March while quering the missing airtime, I bought another R150 voucher this time using FNB cellphone banking. Still the airtime was not credited. I have spent R300 on airtime which I still have not recieved to date. I am being pushed from pillar to post and no-one from TELKOM is taking me seriously. I have spoken to more than 3 people. I just want my R300 back or the airtime to be credited.