1 reviews | Active since Nov 2020
Telkom ******
A bunch of ******, that's what you are dealing with here. I took out a contract for Data, when it expired - some guy called me and told me he is offering me the same amount of data with a lower installmen, this turned out to be untrue. I then called them and asked to cancellation the entire thing, this was 1st or 2nd August 2020 - for the the cancellation would be effective and August. During this time I never used their data. In September they devoted my Account and i reversed this at my Bank. In October again they dehuted my Account and I reversed it again. Now I am being charged R240 for reversing a debit order that was not supposed to go off in the first place, how they hell does that work? When I asked to be given channels to play a complaint I was told they have such channels and I should email: *** and even today that persona has never bothered to respond to my email. I asked to the telephone conversations to support my dispute and highlight their incompetence and was told I can only request through an Attorney. I am not paying that amount for the fees and you can tell your outsourced collectors NuDebt to stop calling me. I will not stop until this reaches the office of ICASA and report your collector to the relevant Ombud.
