MH
Melony H

1 reviews | Active since Feb 2017

17 Jul 2018, 13:06

Telkom= *********?

I recently renewed my contract with Telkom. A little stupidity on my side. I should've cancelled. I was promised double the WI-FI Gigs for less money. I took the offer after repeating the offer back to the agent. HE CONFIRMED. I tried to reach them via their chat line and Facebook messenger. All they do is to ignore their customers. They're a big company so probably feel they can get away with de*****ing their customers. I'm in shock and don't know how to further deal with this.

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Replies (3)
MH
Melony H's update17 Jul 2018, 15:51
Reviewer Update
After many forums and numerous attempts I finally got through to a human being. More promises made and I'm waiting for 'the supervisor that will call me'.
MH
Melony H's update19 Jul 2018, 00:59
Reviewer Update
Nobody called me. Poor customer service, as usual.
MH
Melony H's update22 Jul 2018, 11:41
Reviewer Update
Thank you I live in hope.