Telkom ********ity must be exposed.

I have been using Telkom for a very long time and this is not the first time they **** me, 2 years back they debited for 11 months after I cancelled my contact , this was after the 24 months period. Now for the past 4 months, they have been debiting me on the 26th of every month and charging me R200 extra as "Rejection fee", which led to to moving my debit date to the last day of the month. on June, telkom did not debit me and I enquired the matter and spoke to Bafana on the 27 June 2018, I wanted to ask why they have not debited me, Bafana said I must not worry, they actually debited me and even though I insisted that I was not debited, I was informed not to worry and indeed I stopped worrying and continued with my life unabated. Midmonth they started sending me smses claiming I have not paid, in which I called them on the 19th of July and spoke to one useless Mbali Simelane (Time 19:16) and this lady failed to actively listen and instead assume I was speaking about the R200 extra, whereas I was inquiring the debit order I am told to pay whereas I asked about this and was told not to worry. She lodged that wrong query and told me that the debit order was indeed taken but rejected on the 29th of June in which they can not tell me who rejected it and now I am told I will be double charged to cover for that debit order in which I am refusing to be liable for a mistake that is not mine. As a responsible client, on the 30th of July I called again to speak to Sphiwe Shange who was not as useless, I told her that I will only pay for the July debit order and not the June one and she calculated for me and I paid. On the 1st of August these somnambulists decided to suspend my service and I called them on the 5th of August and I spke to one arrogant imbecile in a form of Tshepo and I asked for their manager to contact me, and one useless Busisiwe, who is said bto be a manager, I was told she is in a meeting on a Sunday. This is a tactic Telkom uses when you want a manager. The useless **** never called me. These ****s gave me a reference ********** 4 for nothing and dismally failed to resolve my issue nor did they even gave me a call.