1 reviews | Active since Nov 2016
TELKOM ******** BEHAVIOUR AGINST THEIR CLIENTS - GOING ON STORY *** UPDATE
<p>I am still waiting for a senior consultant from TELKOM to contact me (6 weeks) regarding my previous invoice. It seems like they never run out of departments to transfer it to, below are the answers I got on my hellopeter reviews. Its ******** not to explain to a customer what she/he pays for... How can this go on. As I see here on hellopter it makes my hair stand up !!! Its not acceptable the largest telkom business in South Africa behaves like this. It makes me sad.... I will continue this charade until I get an answer. Even if it takes years, I suggest you guys out there do the same thing. Update your requests and let them swim in them !!! Below are the answers I got from TELKOM, it seems like </p> <p>a MOENIEB is the most frequent person to answer so if you read this, how come you do not get somebody to contact me !!!</p> <p>"Good day.</p> <p>Sorry for the inconvenience caused. Our billing team will follow up and advise.</p> <p>Thank you.</p> <p>Regards,<br /> Moenieb.<br /> Telkom Social Media Team.</p> <p>Good day.</p> <p>Sorry for the inconvenience caused. Our consultants will urgently follow up on this matter and advise.</p> <p>Thank you.</p> <p>Regards,<br /> Moenieb.<br /> Telkom Social Media Team”</p> <p> </p> <p>”Hello KristinaEriksson</p> <p>We sorry for the inconvenience caused.</p> <p>Your query has been escalated to management for their attention.</p> <p>Regards</p> <p>Noleen</p> <p>Telkom Social Media Team.”</p> <p> </p> <p>”Good evening.</p> <p>Sorry for the inconvenience caused. This matter will be escalated for our consultants to assist and advise.</p> <p>Thank you.</p> <p>Regards,<br /> Moenieb.<br /> Telkom Social Media Team”</p> <p> </p> <p> </p>
