Telkom Cresta Shocking Service!

Kind At : CEO Telkom RE: Shocking Service From Cresta Branch Telkom Shop!! Attached copy of my Account and Ticket Cresta Branch Name – R B de Stadler Tel no – ********** 000 RE: Cancel my Line i.e. last day of line is 12th May 2018 – ********** I have had this landline since 2001 up to day 2018 i.e. 17 years, and will never ever support Telkom or any other product going forward due to the treatment I received from your staff at Cresta Branch today! I am selling my house and wanted to cancel the phone line for 12th of May 2018 i.e. Last day of line will be the 12th of May. So I tried in vein to get support because I cannot see on the Online System what to do ? nor can find it ? tried to explain the situation and received an ticket number – 15 and had to ask for assistance and got told bluntly GO THERE! I tried in vein to explain all I go told WE CANNOT DO IT and asked for a Manager whom also gave me a hard time and told me its takes 21 days to do it, I told her I am giving 3 months notice, she replies 21 days arrogantly so I rep**** please do not talk ******* now, she replies in full view of clients SHE will not assist me and walks away and I asked can you please give me Head Office Number, email or get hold of the Regional Manager she refuses! and sits in her office, I asked quite a few staff including the Sales staff, THEY simply ignored as if I do not Exist! (This in full view of clients!) Totally disrespectful and I walked out after 30 min with no support from anyone and I them I will take it further THEY rep**** “Its fine!””” I am definitely not going to have a landline for my new house anymore because I refuse to treated like garbage!