Telkom Credit Vetting

Can Telkom actually deliver on its promises? The answer to that question at this point is a NO. I made an order on the 6 of July 2018. Since then to this day 18 September 2018 that order is still with credit vetting.

So why would it take months for credit vetting to make a decision on my application? For most people, it has taken 3 days and that is purely unacceptable. I have waited for over 60 days. This is totally appalling. Escalations upon escalations have been done on my order but no joy. I have to wait over 25 min to talk to salespeople and they too are not helpful. it is like they have been put there to deter people from using the service. They do not provide any useful information.

Can someone from Telkom not the call centre Telkom get back to me with a reason for this unacceptable wait.