Telkom Credit Management is Horrible

Telkom listed me with credit bureau after I changed my bank and notified them to change the debit order account details and debited my account for 3 months and the debit order stopped without my instruction from my new bank.

I followed to be delisted since and I am paying my account since 2018 to date 2020, BUT TELKOM does not want to de-list me WITH CREDIT BUREAUS.

I went through their call center, went through twitter, I went into 2 telkom shops, NO ONE is able to help me, the TELKOM credit depart is unreachable, they made sure that no customer is able to interact with them, all they have is an email address Credit Management Delisting <***>, which no-one attends to. (since 1028 I have not gotten even an acknowledgement of receipt)

NOTE: If you are looking to have a cell phone or data contract, YOU need to think twice if you are considering Telkom. Their front line staff, is not empowered to solve your problems if there is.

One would not expect such from a corporate company, seems their back office departments are un touchable for a very good reason!!