MR
Mike R

1 reviews | Active since Apr 2018

02 Apr 2018, 10:52

TELKOM CREATES UNKNOWINGLY ACCOUNTS

Telkom ( Gwen @Pavillion offices)invoiced me on an account that we have not been using for 10 years. They invoiced the other part of my line on my current account which we paid every month. We were handed over or an account that we never received and never knew they created. I have been to their Pavillion offices many a times just to be told that we can put up our tent there if we wanted. Went back and a gentlemen assisted us and told us that they made the mistake and our account will be credited just to be haunted by attorneys that say we are liable. Telkom is the worst service provider in South African!!

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Replies (1)
Telkom
Telkom's reply21 Apr 2018, 11:57
Official

Good Afternoon ***

Thank you for making contact with us

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.

Kind regards

Jawaad

Telkom Social Media Team

Best regards,