1 reviews | Active since Dec 2016
TELKOM ****PY SERVICE
I have emailed a notice to cancel all services with Telkom on my business on 19/3/2018. I am however still being billed for services every month. HOW CAN YOU NOT FOLLOW UP ON MY CANCELLATION. Also, your online service doesn't work; you type in your acc no and tel no to register and you get an error saying you cannot be helped contact the contact centre. WHY THEN TELL PEOPLE TO DO AN ONLINE CANCELLATION AS IT IS EASIER.
Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
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Regards
Hazel
Telkom Social Media Team
Best regards,
Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Hazel
Telkom Social Media Team
Best regards,