Telkom ****py network

I have been using Telkom mobile for years but recently their service standard has dropped so has their standard of customer service agents. It's becoming more ridiculous everyday. They laughed their *123# promos promising you the world but they can't deliver period. I launched a claim for their promos just just find out a week later that it was not logged. Then i log another 1 3 weeks later i am still being told that there was an incident/redirected to another department meaning the are not going **** about it and please don't let me get started with airtime dissappearing. Im so porting all my number and i can't wait for my company contracts to be over.