Telkom **** service

Requested assistance on social media as to how to move my line to Afrihost. Got the total wrong information. Cancelled my line in sept. Only got cancelled in January. No line being moved to port for afrihost. They have now said I requested my line to ve moved back to telkom. Want my adsl line atafrihost ASAP. Going to keep Telkom responsible for my loses. Think because they a big company they can treat the consumer like *******