Telkom couldn't get any worse!!!!

<p>After many calls to the call center since December 15 & getting through to *********** agents I finally wrote a review on hello peter.A lady named Launa from their social media department responds with an apology,reference number & asks me to leave details of my account & that they would "get back to me shortly".i rep**** within minutes with all my details.its now been a week later & I have not heard from her or anyone.my statement shows a refund of over R500 for December which I still have not received.On top of all that,they debit my account again with more than they should....None of Telkoms staff cares about customers.Then again I cant blame them....everyone there is ***********!!!!What a ******* company</p>