TELKOM COULDN'T CARE LESS

It started on Wednesday. I had ADSL and a router installed for wifi which I need for my business. On my first call to the 10210 number I waited 2 hours to be helped. The call cost R 322. I couldn't call free on a Telkom line as I did not have a phone yet. You are meant to call in so they can activate the wifi. The woman who answered after 2 hours gave me a password and hung up. The password was incorrect. I tried again and after an hour got an answer. The call got cut off half way through. I called again and after another hour got an answer. The person , after trying to help said she did not know what was wrong and a technician would call in a few minutes. They did not. So that brought Wednesday to a close. I HAD SPENT 5 HOURS WAITING AND EIGHT HUNDRED RAND. Thursday morning I called again and waited the obligatory hour for an answer. The person said yes the request had been logged and she would speed up the process. Thursday close of play no call. I need this wifi urgently for Sunday when I have business guests arriving. I don't know what to do. I have never felt so powerless. I feel like screaming, crying, I just don't know what to do. This feeling is so so awful ...