KS
Koenraad S

1 reviews | Active since Jan 2010

30 Jul 2018, 15:21

Telkom costumer service - worst ever

Contacted Telkom on 3/5/2018 ( Noshile Nzimande & Trish Ramlal for fibre installation. Again on the following dates: (e-mails to prove that) 1) 3/5/2018 2) 4/5/2018 3) 8/5/2018 4) 22/5/2018 5) 12/6/2018 6) 9/7/2018 7)17/7/2018 8) 19/7/2018 9) 20/7/2018 - Only Trisha Ramlal.

No communication received. Phoned 25/7/2018 - Trisha Nicker - SHE will sort out my problem. They can't find the order no!! Must wait 12 - 24 hours. No NOTHING!!!

Today, 30/7/2018 - Spoke to Jacobina Sikhakhane and she could not find a order no - she spoke to Vumatel who confirmed installation completed on the 19/07/2018. Then the expected happened - DROPPED CALL TELKOM TO TELKOM.

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