Telkom - Corporate theft no service provided

Telkom must be the largest corporate ***** in South Africa, I have a ADSL line with Internet, only no internet provided for over 2 weeks and no one willing to resolve, finally got calls back from them yesterday and today and promised that technician will come to my premises to resolve fault and still nothing, this after 2 weeks of waiting. Telkom quick to advertise free Showmax subscription for a month but then does not provide Internet to be able to view Showmax. I pay to have 50GB of data but cannot access this, so I am paying Telkom for nothing, how's that for Corporate profit by theft! Must be great for Telkom to receive money and then not have to provide any service or product, if that is by *****ing I don't know what is. Tried to cancel line with Telkom and that is also a long process, why do we have to put up with this kind of pathetic service and then cancellation is not immediate, so that I can get service from another provider? No respect for customers who actually pay for Telkom to be in business, but his model is great, for them, take money provide nothing!!! ????