Telkom Contract Worst Service

I have been struggling since last week 18th of December 2025 to activate my new contract with them. It's been back and forth non stop. They is 10 different numbers that are being given to me, or I'm being transferred to 10 different people. No one can help me. I'm really frustrated at the moment. I cannot work like this. I'm paying for a phone that I can't even use. How ridicules.