TELKOM CONTRACT NO SERVICE

I have nothing but bad memories with this brand and what an appalling service I have received through all my attempts to cancel a mere mobile phone contract. First attempt to cancel the contract was on the 2nd December 201 at Mall at Reds in centurion. I completed a cancellation form and was informed the cancellation department would contact me to confirm. To date I await that very important call from God. I followed up a call on the 4th December 2015, I was informed the information is still with the cancellation department and they would call me back. I since then received calls about new contract deals nothing from the cancellation department. 3rd of March 2016 went to the shop AGAIN to try and sort this out as they keep deducting ridiculous amounts of money which has escalated to times what I signed for on a sim card that is not even active. Again spoke to an *********** consultant by the name of Helen, who called the call centre for assistance. That must have been the worst decision as I spoke to rude Lungile call centre agent who has no idea what customer service is and she dropped the line in the mist of our conversation. LIMITED characters will continue on social media