Telkom Contract Nightmare and their Debt Collector Nudebt Management

I am still receiving poor service and bad treatment from Telkom and Nudebt Management. 1. Nudebt Management is still harassing me with legal action through messages and emails while my account is up to date. 2. This happens despite sending Proof of Payment as agreed after making payments. 3. As per the agreement that Telkom is aware of, I pay R2000 at the end of every month until my account is settled but Nudebt Management harasses me during the month threatening me with legal action. 4. Telkom on the other hand also inconveniences me financially by attempting to debit my account as and when they please. 5. At Eastgate Branch they told me that they could not assist me with canceling the Debit Order, only my bank could do so. 6. When I visited my bank, they told me that it is Telkom that needs to cancel the debit order agreement because it is a third-party agreement. I have since decided to close my bank account since I could not help from Telkom and my bank. 7. Every time the Telkom debit order bounces, I am charged R130.00. 8. Both Telkom and Nudebt Management are in possession of my Proof of Payments, but they refuse to provide me with my Updated Statement. 9. At some stage, Nudebt promised to send an email to Telkom to give my Updated Statement. 10. What doesn’t sit well with me is that Nudebt insisted that I pay in some Absa Account and when I enquired at Telkom Eastgate Branch, the consultant advised me against that and said I should ignore that instruction and stick to my current method of payment. This is my last contract with Telkom. I will also advise anyone who cares to listen against Telkom Contracts...They do not care about customers!!