TELKOM CONTRACT LIES! SELLING LIES TO GET A CUSTOMER!!

So I purchased an iPhone 14 on contract with Telkom a few months ago. Finalised the agreement telephonically (obviously recorded) I want that audio BTW. Funny thing now the product I purchased versus what I got are two different things - put aside the iPhone. I was promised that I would get a an All Network monthly data (of which that was the main reason I signed up with Telkom for). That wasn't true - that was a lie there's no such. Secondly, I made sure I told the sales consultant before making this purchase that I wanted to keep my MTN number and use it on the new phone and use this All Network data- he said I can do that. A lie. Thirdly, I found out that the insurance won't pay out if you lose your phone and their sim card isn't in the phone. So basically currently i'm paying for insurance that wouldn't pay out if I were to lose my phone.

So Telkom - first things first. I want that recording on the verbal agreement because you've sold me something I didn't want and i'm paying for services I can't even use. I've called multiple times to speak to someone who can assist me and all I get is dead ends. Your stuff can't even assist. I'm being told to get a court order to get the verbal agreement audio. I'm going to involve the ombudsman on this because i've been mislead on this purchase.