Telkom Contract issues not resolved

Telkom offered me a wireless device (R139 for 10 gig) and a Hisense cell phone with a monthly payment of R99! The cellphone contract offers: FreeMe 500MB, 2 GIG watsapp, 3000 minutes. Awesome offer but: **only calls between Telkom numbers are included (totally useless to me). **The 2Gig cannot be used for anything else than watsapp. **Cannot use the phone as a hotspot to connect other devices. Probably the cheapest phone on the market. The battery does not last long. My question is did the sales person disclose all this information when she called me? I cannot find any person who can assist me with that question. You call 10210 and hold on for ages only to find that person cannot assist you. They even tell you the sales people only want sales and probably do not tell you exactly what you are getting. Called 10213...no joy! Telkom has an email address for queries *** get an automated reply every time and no action.