Telkom Contract Error becomes your own problem

I signed up for a 20gb LTE smartbroadband wireless, (20gb + 20gb nightsurfer) for R399 (contract with device) -- the deal was incorrectly loaded as SmartHome, no nightsurfer.<br> <br> First operator told me that i need to migrate to a sim only deal and pay off the device extra (so the same deal for R450 a month instead!!!!)<br> <br> Second operator confirmed this is a resolvable issue - but no response after a week.<br> <br> Third operator suggested cancelling the whole deal and starting over again - no response after a week.<br> <br> Fourth operator, who included the branch manager, told me the billing department refuses to budge, and that i have to keep the deal (R399 for plain 20gb package, no nightsurfer), and that I am stuck for the next two years....<br> <br> Original ***<br> <br> Is this truly unresolvable?