CP
Collin P
1 reviews | Active since Jun 2020
09 Sept 2020, 12:35
TELKOM CONTRACT
Took a contract for 3 years. this ended in June 2020. They are still billing me for part of the contract. Cant get hold of call centre agent. sent emails...no response
Helpful (0)
Replies (1)0
Replies (1)CP
Collin P's updateReviewer Update
09 Sept 2020, 18:34Went to the Galleria Telkom.
Waited in queue for 1 hour.
While in line manager indicated after explaining my situation that they would be be able to assist. unfortunately when attended to by the consultant I was told i need to settle my account first before they can cancel it.
what a stupid procedure. I have to cancel a contract which has expired.
It seems like these companies can take money from you if they think it's just.
easy to open accounts but a mission to close it.
These companies are very eager iniate a contract and then theres no one around to stop or cancel it
Waited in queue for 1 hour.
While in line manager indicated after explaining my situation that they would be be able to assist. unfortunately when attended to by the consultant I was told i need to settle my account first before they can cancel it.
what a stupid procedure. I have to cancel a contract which has expired.
It seems like these companies can take money from you if they think it's just.
easy to open accounts but a mission to close it.
These companies are very eager iniate a contract and then theres no one around to stop or cancel it
CP
Collin P's update09 Sept 2020, 18:34
Reviewer Update
Went to the Galleria Telkom.
Waited in queue for 1 hour.
While in line manager indicated after explaining my situation that they would be be able to assist. unfortunately when attended to by the consultant I was told i need to settle my account first before they can cancel it.
what a stupid procedure. I have to cancel a contract which has expired.
It seems like these companies can take money from you if they think it's just.
easy to open accounts but a mission to close it.
These companies are very eager iniate a contract and then theres no one around to stop or cancel it
Waited in queue for 1 hour.
While in line manager indicated after explaining my situation that they would be be able to assist. unfortunately when attended to by the consultant I was told i need to settle my account first before they can cancel it.
what a stupid procedure. I have to cancel a contract which has expired.
It seems like these companies can take money from you if they think it's just.
easy to open accounts but a mission to close it.
These companies are very eager iniate a contract and then theres no one around to stop or cancel it