Telkom Contract Con

I took out a VDSL contract with Telkom 5. In the 5 months that I have had the line I have had the PACE router replaced 10 times. <br> Every weekend I would go in to the Telkom shop and they would give me a new router, I would go home and set it up and within an hour no devices could find the network. The longest the WIFI would work was about an hour. After the tenth router I was given didn't work I went back to the Telkom shop and explained the situation and asked them to cancel the contract, not because I didn't want it anymore but because they were unable to provide me with the service they have sold me. <br> I was told they couldn't cancel the contract they would have to log it and someone would call me within 48 hours. After a week no one called so I called Telkom only to find no call had ever been logged. <br> After explaining the story to the lady in the call centre I was told that there was no contract to cancel. There was an existing line that they could see but no contract of any sort. <br> I am now being charged R 1,119.42 for cancelling the contract with Telkom when the ONLY reason the contract was cancelled was because Telkom cannot provide the service they promised.