FR
Frans R

1 reviews | Active since Jul 2011

18 Nov 2016, 06:47

Telkom contract Capped

<p> ********** 52807I just received my first bill but to my supprize i got a 40GB Softcap instead of a uncapped ADSL Line i requested looks like Telkom sells lines and don't even give theire customers what they bought but like before now they are going to tell me i can only change that after 24 months with the wrong product</p>

0
Replies (5)
Telkom
Telkom's reply18 Nov 2016, 07:35
Official

Hi WillemRatte

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received and we will assist from our end. We have attempted contacting via the number provided with no success. We have confirmed that the registered account holder is in fact Mrs Roodt. We have sent an e-mail requesting the ID for the client. Please reply when possible.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,

FR
Frans R's update18 Nov 2016, 07:38
Reviewer Update

82042****4088

FR
Frans R's update21 Nov 2016, 09:00
Reviewer Update

I'll still be off the whole day today tommorrow i'll be back at work then i will not be able to answer my cellphone

FR
Frans R's update28 Nov 2016, 17:46
Reviewer Update

Thank you Rafeeqah for your patience and effort its appreciated

FR
Frans R's update28 Nov 2016, 17:48
Reviewer Update

Thank you Rafeeqah for your patience and effort its appreciated