Telkom Contract Cancellation impossible

I experienced a horrifying 5 months with Telkom’s inability to cancel a mobile contract I had with them. After cancelling my contract on December 4th 2017, they have simply not responded, and kept on billing me monthly, with compound interest. Every single mont my banker assisted me in reversing the debit transaction, until they had given me over to administration, all the while never responding to my original cancellation and repeated efforts to confirm it.

After a massive social media rant, they finally contacted me to cancel my contract. I am disgusted at their mismanaged system.