1 reviews | Active since May 2018
Telkom Contract Cancellation
On 23 Jan 2018 I sent in a cancellation request for a data contract via the Telkom Store in Bloemfontein. It was received since they informed me what the cost will be in order to cancel the contract. I phoned them lots of times since then and every time they said that they will give attention to it. On 5 April 2018 I sent in the same request for cancellation. At 12:25 today, 8 May 2018, I phoned them and guess what, nothing has been done! In my view this is not the way to run a business.
Hi donald-van-wyk,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Best regards,
Hi donald-van-wyk,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Best regards,