Telkom Contract

Last month I app**** for Telkom contract and bureau enquiry was done TELKOM SIGMA DIRECT BUREAU CALL on the 20th of May and there after I had to approve debit check via my banking app.

I was told I should receive my contract card within the next 7 days but now it been 15 days. Today I decided to make a follow up but shokingluy I was told that there is a problem with my profile apprently there's someone one in Kimberly who is using the same profile which does not make sense since I had to approve everything even via banking app.

To show the level of not caring about their customers no one bothered to call and explain what is happening. Am I going to paying for something that has not been delivered simply because they see someone on my profile which is something that has never happened to me before. I have bought card app**** for credit card and not even once have i experience this.

I now tend to believe that there's someone at Telkom who might be doing some form of ***** using my account.

Please resolve this as soon as possible.

ID: *** Cell: ***