Telkom contract

<p>I app**** for the deal of the month contract on 02/06/2017 telephonically. On 07/06/2017 I received a sms stating my application has been pre-approved and a debited will be initiated within 3 working days. When the debit went through there were not sufficient funds. I have been calling the call center to request that the debit be re-initiated as there is sufficient funds in the account. Could you kindly assist with the above request as the call center agents do not know how to handle this issue. Ref: TUK ********** ********** 608</p>