Telkom Contract- 0/10

1/5 stars - Avoid Telkom contracts like the plague! I regret the day I signed up with them. We had an agreement that my account would be debited on the 5th of every month, but they failed to do so for 2 months, and then proceeded to charge me 50% extra on my monthly installment without any prior notice.

The customer service is appalling. When I emailed them to ask what's going on, they kept asking for irrelevant documents like my 6-month-old bank statements. And when I tried to cancel the contract, they told me I couldn't because I had an outstanding amount. It's like they're holding me hostage!

Telkom's business practices are frustrating and unfair. They don't seem to care about their customers' experiences or concerns. If you're thinking of signing up with them, think twice! There are better service providers out there. #Telkom #CustomerServiceFail #AvoidAtAllCosts