Telkom continuous post closure of account

HI,

Submitted a request on-line for closure of voice line on 03 May 2018 and call was resolved but still being billed. And now needing to log disputes for each monthly invoice.

I highly recommend to avoid any dealings ,even if month to month, with Telkom. The after sales service is so bad that they made government departments look good.

I also got told that branches now only deal with Sales and that for account queries I need to call Telkom. This will be fine if they ever decide to answer the phone.