Telkom - continuing to bill for services 8 months following written cancellation.

We moved our business operations from KZN to PTA in December 2018. During this time we gave written notice to Telkom to suspend / cancel all current services including line rental, ADSL etc.

To date these services have not been cancelled, and the billing against these unused services continues.

Telkom confirmed in writing that the over-charge for the period in which the services continued following the cancellation would be refunded, this too has not been resolved.

As it stands we are awaiting Telkom to cancel these services AND refund the 9 months of billing against these services.