NG
Norman G

1 reviews | Active since Aug 2016

01 Nov 2016, 08:48

telkom continues with false debt claims, even after settling

<p>The background: A cell contract correctly terminated by me was continuously billed by Telkom. and eventually i got a refund for a pittance compared to the money they extracted from my account and even a letter stating the matter has been solved ( after over 100 communications). The SAME week they settled with me, they simply passed my "debt" to a 3rd debt collector (now ddsdynamic) who then created false debit orders ( always below the amount that I would get notified about AND multiple debit orders for the same debt). I have reported that company to be investigated on numerous charges, but that is another matter, I see they dont reply in this forum anyway so no point.... </p> <p> </p> <p>Telkom help desk is a company not to be trusted. </p>

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Replies (3)
NG
Norman G's update01 Nov 2016, 12:16
Reviewer Update

I have paid close to R1000 to reverse the debit orders over the life of this dispute. I you are *********. You say one thing anmd do another. I will pay money to stop you

Normanbutchgrant

Telkom
Telkom's reply02 Nov 2016, 15:17
Official

Good day

We apologize for the inconvenience caused by the delay to resolve your query.

Our Billing Department is still attending to your query & feedback will follow soon.

Case ***2.

Regards

William

Telkom Social Media Team

NG
Norman G's update08 Nov 2016, 20:09
Reviewer Update

Your company has said these same things OVER 50 times already. This is not a case where I have done ANY wrong. You are, and have been totally the one at fault in this matter, yet I am the one who pays money every time. I use this experience as a life lesson of how my company and staff will NEVER be allowed to run. You are my personal lesson of just how bad it can get. Think about it..... I am absolutely the honest one... you? well not the same! Normanbutchgrant