Telkom continues to show how PATHETIC they are

Going on 6 months and Telkom you continue to disgust me with your pathetic service and lack of feedback. The list of people that call me making empty promises continues to grow and the latest is Celiwe Libala, Ops Specialist Social Media and Dee Dee of the Mobile department. Both of you called me early on a Sunday morning to listen and offer empathy and make promises to me that were just words. After explaining to both of you that the lack of feedback and not knowing what's going on is what bugs me the most, and what do you do, never respond to my emails, no feedback what so ever. Celiwe should you really be in the social media department, seriously you the face of the public and your lack of feedback or response after making promises to me shows the don't care attitude of the company. I seriously hope that this this matter escalates to a higher manager who can take responsibility of my problem and follow this matter till it is resolved.<br> <br>