Telkom continues to provide the worst customer service.

In Dec 2017, I saw an impressive R99 deal from Telkom :5GB day data + 5GB night data, including modem. I then signed my first cell contract (which I didnt really need by the way). 2. Over the 2 years, I must say it has been the worst experience with a cellphone provider ever! 3. The bill has only ever been R99 maybe twice; when asked why it fluctuates.. the often clueless social media team would say there were active subscriptions which they never could explain, but would claim to disable it! 4. On the 31st of Aug 2018 I remember asking them about a text from Telkom Mobile asking me to confirm subscription of a “Glamour *** Play” that I knew nothing off and their simple response was for me to opt out??? The madness! 5. Aside from incorrect billing, when they called me to sell a new product, I asked the consultant when I can cancel my contract and he confirmed in December so I put in the necessary steps to cancel it. The sim stopped working in December already so I removed it from my device. The deduction of R140 on 31/12/19 was welcomed because I thought it was going to be my last.. however I almost choked on my spit when they debited over R102 in Feb and claimed it was for “December back pay”! 5. Their call centres keep you on hold for 10 minutes so dont ever bother! Horrible network that I just cant wait to forget about!!!!