Telkom continues to disappoint

I cancelled my WiFi contract with Telkom three months ago (February 2015) and they continue to bill me even though they do not load the WiFi bundle therefore they are basically *****ing.<br> <br> I visited the store in March and the poor service annoyed me. I waited for over 30 minutes for an employee to tell me what the problem was, she was rude and had a no-care attitude.<br> <br> I contacted the call centre 3 weeks after and was told that they did not receive my cancellation or my query, I was given a case number and was told to wait it out. Two weeks (May 2015) earlier I called them and they still couldn't trace my past calls or query. I have not heared from them since.<br> <br> I am highly annoyed by this incompetence and negligent behaviour. I will not purchase anything from Telkom ever again and urge people not to waste their time either.