Telkom Continues to charge for a service that they dont provide

<p>Telkom has failed to fix my Moms landlind for 2 weeks after the rains. They continue to give many excuses when there was never a technician sent out to assess the situation.</p> <p>Many neighbouring properties have had the same problem but their issues were resolved long ago but my Moms still recieves no service from them.</p> <p> </p> <p>They proceed to charge her for services that are non existant and say that they have to charge her and theres nothing that we can do about it. Thats the way it works.</p> <p> </p> <p>This is utter bull**** that you can be charged for non existant services. Any service provider has to be paid for the service the provide and if they do not provide said services they can not claim for payment as it is not the fault of the customer that they can not provide their contractual services. </p>