Telkom continues to bill after several requests to cancel the contract.

I've sent Telkom numerous requests asking to have my landline cancelled. Not only did Telkom make it very difficult for me to cancel the contract (through calls, emails and forms required), they also refuse to stop billing me.

I haven't been using the line, and Telkom keeps sending me invoices despite me asking them to stop. I've asked my contact, Hlengiwe Nhlapo, to please confirm that my contract has been cancelled. My requests are being ignored.

My advice to new customers is to rather not join in the first place because Telkom will not allow you to cancel.