TELKOM continues to be negligent

<p>Despite of my initial complaint it looks like that the so called ‘TELKOM’ deliberately ignoring to act even to give a curtesy call so to explain their delinquency in providing me a resolution with regards to my VOICE SERVICE and ADSL line. This is not only causing a financial damage for myself but at the same time the reaction of its employees that are supposedly handling the matter are causing a further reputational damage for the already degraded service many people, I assume are receiving from TELKOM. I am actually surprised how they still operating! By now this company should have seized its operations to provide telephony/internet service and redirect their mission and vision to something that perhaps it seems to me that are more qualified to do, i.e. ‘techniques how to increase dissatisfaction to your clients’ since they are unable to even address a small issue. Clearly, TELKOM characteristics are no empathy, careless, uns****ed resources, and basically only interested how to exploit their customers. If the above are the true objectives I must say to TELKOM a huge ’BRAVO’ they have achieved their goal. </p> <p> </p> <p>If TELKOM are sensitive enough and they vision is still to provide the service theoretically are assigned to do, it is time to reconsider their current situation and perform a complete ‘Transformation’ of the company. Is still time perhaps to salvage a ‘sinking boat’. My first suggestion will be to immediately dismiss the technician and his manager from their duties as I my opinion they are hopeless.</p>