Telkom: Continued deducting money on closed contracts

<p>Closing contracts should mean that no money will be deducted from your account after the contract has expired. This, however, is not the case with Telkom.</p> <p> </p> <p>I have closed two contracts before April 2016. Since about June 2016 different amounts are deducted from my account. No amount is the same as I have paid for my contracts.</p> <p> </p> <p>I have reported this at my local branch. The branch shows that my contracts have stopped and were cancelled. I went to them again today to report that money are still being deducted from my account. The local branch showed me that money is being deducted but not from the closed contracts. I have not opened any new contracts with Telkom. I was given the number of head office.</p> <p>Phoning head office didn't help either. Telkom headoffice answered by saying I should go to my local branch. Head office can't even see that an amount is being deducted. How is it possible that neither can help to solve a problem that was created by Telkom?!</p> <p> </p> <p>I feel that this is very poor service.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>