Telkom Continue to Treat Us wiith Contempt

Last year I cancelled my broadband with Telkom as it was completely non-competitive in price and service. As expected they continued to bill me. I wrote in many times without a response, and they simply do not answer their phones. I discovered today that my landline was cut off without warning nor consultation, even though I recently paid R800 (I think the total bill was R1050). I withheld the full amount in order to get a response on the overcharge. <br> I have been trying to contact them on various numbers today - held on for over 20 minutes a time with no answer. My wife runs a business from home and I am going through my solicitor now. Unfortunately they hold the monopoly on landlines, and until we all move to VOIP services they will continue to offer this level of service and disregard for their customer. How can I sort this out when there is no medium to do so? Cannot explain the frustration in not being able to get my line back. <br> Avoid using them if you have options.<br>