1 reviews | Active since May 2016

05 Jan 2017, 09:18

Telkom continue billing me after ending my LTE contract

<p>In October/November 2016, at the Brooklyn Telkom office, I submitted the forms to end my LTE contract after the 24 months run-time, ending December 2016. Today Telkom billed me for January 2017.</p> <p>Account no ********** 32<br />Service ref ********** 698<br />Invoice no ********** 048<br />Invoice date 01 Jan 2017<br />Due date 31 Jan 2017</p> <p> </p> <p>No regards,</p> <p>Nols Smit</p> <p> </p> <p> </p>

0
Replies (1)
Telkom
Telkom's reply06 Jan 2017, 08:35
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***