Telkom consumer targeting

Had a contract years ago. Fell behind for 2 or 3 months. Paid in full at the shop and even bought another phone and went over to prepaid.

Financers are now saying I owe telkom money? As a prepaid client I did sim swops, bought phones from telkom, and not once was a concern was raised. After the final payment was done, no more statements were sent. So where are we with this.

Except for the above, the Prescription Act 68 of 1969, a debt is prescribed if, during the past three years the consumer did not 1) admit to owing on the debt, either verbally or in writing; 2) make payment towards the outstanding amount; 3) The lender has not taken legal action against the consumer.

This matter will surely be referred to the ombudsman.

Now as if the above is not enough, try getting hold of a consultant. They are rude, and keep on telling you that they work for prepaid and not contracts. Hold the line. Hold the line.