Telkom consultants simply do not care

I was disgusted after being made to hold a phone for 26 minutes when Nicolet Sedzumo told me she was coming back to me & kept me holding. I simply needed someone to take responsibility on my debit order that I have requested it be changed to 15th of every month. Yesterday I spoke to Victoria Rammile who since promised to come back to me regarding my request but never did. If this is the type of attitude I get at the initial stages of my business dealings with Telkom I wonder what is next. I am honestly beginning to doubt my decision to do business with Telkom. I am hoping I will get a feedback regarding the 2 mentioned consultants and finally have my requested being treated with respect.<br> <br> All I need is for my debit order date to be changed to my preferred date which I chose at the begging of my contract with Telkom and the messed up from the initial stages. This is the worst service I have received thus far and I hope my concern will be taken serious.