TELKOM CONSULTANTS LIES BLATANTLY!

I am really very upset. I am not in a position where I can have the shock of large accounts now or to be listed as a slow payer but TELKOM does not think anything of lying to you and giving you a problem where there was none. Previously in the year a Telkom consultant phoned and tried to sell a Fiber line to me. Due to the fact that it was more expensive than my current package, I refused. In August a consultant phoned me again and asked suggested it. I said to the consultant that I refused previously and I do not want a package that costs me more. The consultant insisted that if I do not change to Fiber, my Telkom line will not work any more because they are changing all the lines in Garsfontein to Fiber now AND that it will be cheaper. He also left out to inform me about the pro-rata amount that I have been charged now. Now if a service in forced on you, you CAN NOT charge a client for it and now I am sitting with a huge account which I have a huge battle to make arrangements on. I also need a letter which explains this mess because this has ******ed up my credit scoring as Telkom listed me as a slow payer for a service I am now liable for and for which I specifically DID NOT ASK for! I need this rectified yesterday already. It now seems that this was never the truth so I think Carte Blance will have a field day with Telkom!