TN
Tshepo N

1 reviews | Active since Aug 2011

10 Sept 2021, 18:50

TELKOM Consultants are **********!

Hi

I just picked up that Telkom Consultants are involved in *****.

I ordered a new NOte 20 ULTRA and my account contact details were modified. Furthermore, the consultant recorded me residing my ID number for verification.

I got an email were my contact number number is updated on 07 Sept 2021; on the 08 Sept 2021, I got an sms from telkom stating that they can't get hold of me to confirm my order. I then send all my contact numbers to the email specified in the sms.

Now, when I review my email, I note a no reply from Telkom stating that I have updated my number to *** <= the *********'s number.

Now 180 does not take you to a consultant to report the issue and there is no means by Telkom to report *****.

I write this review as a plea to TELKOM and also to alert everyone that, Telkom consulatants are not to be trusted. If I don't get my ordered phone, it will be due to TELKOM, your consultants are ********** and I will not pay for it.

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